Can't connect / New Install / Windows / No log file

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whatever2020
Posts: 2
Joined: Wed Jul 01, 2020 1:47 pm

Can't connect / New Install / Windows / No log file

Post by whatever2020 »

I got FAH running for a couple of months then it stopped. So, I removed the app using the Windows Add/Remove but kept the "data". Then I downloaded the client, ran the install, and it appeared to install and begin running correctly. However....

FAHControl Advanced Control is grayed out with an alternating display from:
Client: local Connecting Inactive
to
Client: local Updating Inactive
Folding@home Web Control has a popup stating:
Folding@home Disconnected
The Folding@home software on your computer has most likely stopped.

Please restart it, then reload this page.
I'm unable to locate a log file - the Windows instructions don't work for me....

I suspect there's something really simple, like an IP address or something?
ajm
Posts: 750
Joined: Sat Mar 21, 2020 5:22 am
Location: Lucerne, Switzerland

Re: Can't connect / New Install / Windows / No log file

Post by ajm »

You might try to do what the Web Control is saying. You can quit FAH in the taskbar:

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Then restart it by double-clicking the FAH icon that should be on your desktop.

If that doesn't work, I would try to uninstall it incl data and reinstall. Are you sure that there is no %AppData%\FAHClient folder?
whatever2020
Posts: 2
Joined: Wed Jul 01, 2020 1:47 pm

Re: Can't connect / New Install / Windows / No log file

Post by whatever2020 »

Thank you. This did the trick!
I would try to uninstall it incl data and reinstall.
The critical difference was "uninstall including data".

Doh!
Joe_H
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Re: Can't connect / New Install / Windows / No log file

Post by Joe_H »

Probably some setting in the old configuration that was incorrect, or you ran into a bug in the change from an older version of the client to the current one. Removing the data also removes the old settings files.
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