How to associate passkey to a team?

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pccma
Posts: 1
Joined: Mon Mar 30, 2020 8:40 am

How to associate passkey to a team?

Post by pccma »

Hi,

I have several clients running under the same team number for the last 2 weeks. A couple of days ago, I decided to get a passkey and I had then updated all my clients with the passkey (note the team number is still there). After this update, my team stat has not been updated at all.

Do you have to somehow link the passkey to the team number?

Thanks for your help.

Best regards,
Paul.
davidcoton
Posts: 1094
Joined: Wed Nov 05, 2008 3:19 pm
Location: Cambridge, UK

Re: How to associate passkey to a team?

Post by davidcoton »

The stats system is not behaving properly at present. Have patience, it will be fixed eventually (lower priority than things affecting the science). Experience suggests points will not be lost, only delayed.
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