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Passkey Server not working?

Posted: Fri Apr 12, 2024 2:21 am
by Chrisfolding
I have tried for several days to get a passkey but am not getting an email back, I did quite rapidly get my confirmation for the forums here however. I looked through spam folders etc and I get nothing. Am I missing something?

Thanks!

Re: Passkey Server not working?

Posted: Fri Apr 12, 2024 6:07 am
by Joe_H
The passkey is coming from a different server than the one which handles this forum. There have been problems in the past with some mail servers blocking emails from the passkey server. That may be a configuration issue on either end, but I just tested the passkey server now and got my passkey in under a minute. That was to an account on a MS Outlook server, that usually is a place where problems show up first. You may need to whitelist the source email, that will be "noreply at foldingathome.org"

Re: Passkey Server not working?

Posted: Fri Apr 12, 2024 10:49 pm
by Chrisfolding
Thanks I will give that a try

Re: Passkey Server not working?

Posted: Mon Apr 15, 2024 8:13 pm
by Chrisfolding
That worked, Thanks!

Passkey not sending

Posted: Tue Apr 16, 2024 12:46 am
by DragonJim
I have requested a passkey several times.
The requests never arrive.
Please advise.

Re: Passkey not sending

Posted: Tue Apr 16, 2024 1:57 am
by Joe_H
DragonJim wrote: Tue Apr 16, 2024 12:46 am I have requested a passkey several times.
The requests never arrive.
Please advise.
See the answer I gave the person who posted with this problem last week - viewtopic.php?p=364134#p364134