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Fahcore 22 is not installing

Posted: Tue Mar 09, 2021 11:05 pm
by Sandal
I installed the client in Win10 and was able to process CPU tasks. However the GPU stays on "update_core" status, because it is not correctly transferred or installed. After the error the download starts over. I am able to manually download that file, but don't know what to do with it. The log says:

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22:55:48:WU01:FS01:FahCore 22: 98.50%
22:55:54:WU01:FS01:FahCore 22: 98.98%
22:56:00:WU01:FS01:FahCore 22: 99.62%
22:57:34:WU01:FS01:FahCore 22: 100.00%
22:57:34:ERROR:WU01:FS01:Exception: Transfer failed
22:57:35:WU01:FS01:Downloading core from http://cores.foldingathome.org/win/64bit/22-0.0.13/Core_22.fah
22:57:35:WU01:FS01:Connecting to cores.foldingathome.org:80
22:57:35:WU01:FS01:FahCore 22: Downloading 77.67MiB
22:57:41:WU01:FS01:FahCore 22: 0.48%
22:57:47:WU01:FS01:FahCore 22: 1.21%
22:57:53:WU01:FS01:FahCore 22: 1.69%
22:57:59:WU01:FS01:FahCore 22: 2.25%
22:58:06:WU01:FS01:FahCore 22: 2.74%

Re: Fahcore 22 is not installing

Posted: Tue Mar 09, 2021 11:49 pm
by bollix47
Welcome to the folding at home support forum Sandal.

This sounds like a permission problem ... did you use the default install locations?

We would need to see the System Info & Configuration sections of your log.
Log help is available at :
viewtopic.php?p=327412&f=24#p327412

Re: Fahcore 22 is not installing

Posted: Wed Mar 10, 2021 7:49 am
by Sandal
Thanks for taking the time. I installed everything in the default folders. The only thing I changed during installation was that I want to manually start the client. I also already tried turning off the Windows Defender temporarily. Here is my info from the logs:

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*********************** Log Started 2021-03-10T07:43:01Z ***********************
07:43:01:******************************* libFAH ********************************
07:43:01:           Date: Oct 20 2020
07:43:01:           Time: 13:36:55
07:43:01:       Revision: 5ca109d295a6245e2a2f590b3d0085ad5e567aeb
07:43:01:         Branch: master
07:43:01:       Compiler: Visual C++ 2015
07:43:01:        Options: /TP /nologo /EHa /wd4297 /wd4103 /O2 /Zc:throwingNew /MT
07:43:01:       Platform: win32 10
07:43:01:           Bits: 32
07:43:01:           Mode: Release
07:43:01:****************************** FAHClient ******************************
07:43:01:        Version: 7.6.21
07:43:01:         Author: Joseph Coffland <joseph@cauldrondevelopment.com>
07:43:01:      Copyright: 2020 foldingathome.org
07:43:01:       Homepage: https://foldingathome.org/
07:43:01:           Date: Oct 20 2020
07:43:01:           Time: 13:41:04
07:43:01:       Revision: 6efbf0e138e22d3963e6a291f78dcb9c6422a278
07:43:01:         Branch: master
07:43:01:       Compiler: Visual C++ 2015
07:43:01:        Options: /TP /nologo /EHa /wd4297 /wd4103 /O2 /Zc:throwingNew /MT
07:43:01:       Platform: win32 10
07:43:01:           Bits: 32
07:43:01:           Mode: Release
07:43:01:           Args: --open-web-control
07:43:01:         Config: C:\ProgramData\FAHClient\config.xml
07:43:01:******************************** CBang ********************************
07:43:01:           Date: Oct 20 2020
07:43:01:           Time: 11:36:18
07:43:01:       Revision: 7e4ce85225d7eaeb775e87c31740181ca603de60
07:43:01:         Branch: master
07:43:01:       Compiler: Visual C++ 2015
07:43:01:        Options: /TP /nologo /EHa /wd4297 /wd4103 /O2 /Zc:throwingNew /MT
07:43:01:       Platform: win32 10
07:43:01:           Bits: 32
07:43:01:           Mode: Release
07:43:01:******************************* System ********************************
07:43:01:            CPU: AMD Ryzen 9 3900X 12-Core Processor
07:43:01:         CPU ID: AuthenticAMD Family 23 Model 113 Stepping 0
07:43:01:           CPUs: 24
07:43:01:         Memory: 63.94GiB
07:43:01:    Free Memory: 56.17GiB
07:43:01:        Threads: WINDOWS_THREADS
07:43:01:     OS Version: 6.2
07:43:01:    Has Battery: false
07:43:01:     On Battery: false
07:43:01:     UTC Offset: 1
07:43:01:            PID: 9884
07:43:01:            CWD: C:\ProgramData\FAHClient
07:43:01:  Win32 Service: false
07:43:01:             OS: Windows 10 Enterprise
07:43:01:        OS Arch: AMD64
07:43:01:           GPUs: 1
07:43:01:          GPU 0: Bus:8 Slot:0 Func:0 NVIDIA:8 TU104 [GeForce RTX 2070 SUPER]
07:43:01:                 8218
07:43:01:  CUDA Device 0: Platform:0 Device:0 Bus:8 Slot:0 Compute:7.5 Driver:11.2
07:43:01:OpenCL Device 0: Platform:0 Device:0 Bus:8 Slot:0 Compute:1.2 Driver:461.40
07:43:01:***********************************************************************
07:43:01:<config>
07:43:01:  <!-- Network -->
07:43:01:  <proxy v=':8080'/>
07:43:01:
07:43:01:  <!-- User Information -->
07:43:01:  <passkey v='*****'/>
07:43:01:  <team v='268847'/>
07:43:01:  <user v='Deuteronomy'/>
07:43:01:
07:43:01:  <!-- Folding Slots -->
07:43:01:  <slot id='0' type='CPU'>
07:43:01:    <paused v='true'/>
07:43:01:  </slot>
07:43:01:  <slot id='1' type='GPU'>
07:43:01:    <paused v='true'/>
07:43:01:    <pci-bus v='8'/>
07:43:01:    <pci-slot v='0'/>
07:43:01:  </slot>
07:43:01:</config>
07:43:01:Trying to access database...
07:43:01:Successfully acquired database lock
07:43:01:FS00:Initialized folding slot 00: cpu:22
07:43:01:FS01:Initialized folding slot 01: gpu:8:0 TU104 [GeForce RTX 2070 SUPER] 8218

Re: Fahcore 22 is not installing

Posted: Wed Mar 10, 2021 9:11 am
by Neil-B
Are you using any AV/Firewall other than defender ... I ask as one well known one has been causing a few issues recently by "inspecting" the traffic even when turned off ... It does look like something is either stopping the downloaded core being written (permissions) or interfering with it (av/firewall/router/even isp) in some way that means the client isn't accepting it ... that is quite a slow download so I am wondering if the later might be true ... you aren't behind a corporate firewall or anything?

Re: Fahcore 22 is not installing

Posted: Wed Mar 10, 2021 9:48 am
by Sandal
No, I am using the default Windows Defender and Firewall. No extra installations. The PC is at home directly connected to the router (1GBit download). I was also wondering about the slow download. It barely reaches 100kB/s. I just tried it from a server at another location and it's fast there.

Ok, I found it (somewhat): I started a VPN client and now the download was much faster and it completed. This is very strange... I guess I will have to look somewhere else. Thanks for your time!

Re: Fahcore 22 is not installing

Posted: Wed Mar 10, 2021 2:23 pm
by gunnarre
When a download grinds to a halt like that you might be suffering from a stateful inspection firewall or perhaps even misconfigured traffic shaping algorithm going nuts and introducing packet errors. A telltale symptom of the latter was when a download was faster over 10 mbit link than over a 1000 mbit connection to the same router.

Re: Fahcore 22 is not installing

Posted: Wed Mar 10, 2021 3:44 pm
by bruce
The simplest explanation is that FAH is a scientific research tool and it's not going to work if you don't have a connection to an ISP that's going to download files accurately or a computer that produces accurate/stable results We're happy to try to help you create that environment but it's mostly guesswork on our part.