Computer hangs while folding

[TheBeerJoo]

So I'm lost here. I've tried a few things but I can't get it to work right. Start folding, and it seems I can't make it 5 minutes without my computer hanging. And it never comes back. I let it run for 6 hours after it hung once and I had to reset the computer to get it back.

Anyone have any ideas of what I need to be looking at or where to start?

[davidcoton]

What computer/OS/GPU etc?
Can you post the log? See How to provide enough info to get helpful support..

[toTOW]

Is system overclocked ? Is the PSU powerful enough ? Did you clean your heatsinks and fans ? How old is your computer ?

[TheBeerJoo]

Don't have any heatsinks. Went liquid a long time ago and never looked back. Temps are stable at 33C on the CPU and 55C on the GPU. No overclocking.

System -
CPU: AMD FX-8350
GPU: R9 290
MB ASUS M5A97
RAM 8 gb sof Patriot G2....it's older....like 4-5 years
HDD WD 1TB Blue
PSU CX750M

Have a H60 cooling the CPU and a H80i on the GPU.

Log:

Code: Select all

*********************** Log Started 2016-01-23T15:19:47Z ***********************
15:19:47:************************* Folding@home Client *************************
15:19:47:      Website: http://folding.stanford.edu/
15:19:47:    Copyright: (c) 2009-2014 Stanford University
15:19:47:       Author: Joseph Coffland <joseph@cauldrondevelopment.com>
15:19:47:         Args: --open-web-control
15:19:47:       Config: C:/Users/Daniel/AppData/Roaming/FAHClient/config.xml
15:19:47:******************************** Build ********************************
15:19:47:      Version: 7.4.4
15:19:47:         Date: Mar 4 2014
15:19:47:         Time: 20:26:54
15:19:47:      SVN Rev: 4130
15:19:47:       Branch: fah/trunk/client
15:19:47:     Compiler: Intel(R) C++ MSVC 1500 mode 1200
15:19:47:      Options: /TP /nologo /EHa /Qdiag-disable:4297,4103,1786,279 /Ox -arch:SSE
15:19:47:               /QaxSSE2,SSE3,SSSE3,SSE4.1,SSE4.2 /Qopenmp /Qrestrict /MT /Qmkl
15:19:47:     Platform: win32 XP
15:19:47:         Bits: 32
15:19:47:         Mode: Release
15:19:47:******************************* System ********************************
15:19:47:          CPU: AMD FX(tm)-8350 Eight-Core Processor
15:19:47:       CPU ID: AuthenticAMD Family 21 Model 2 Stepping 0
15:19:47:         CPUs: 8
15:19:47:       Memory: 7.90GiB
15:19:47:  Free Memory: 6.10GiB
15:19:47:      Threads: WINDOWS_THREADS
15:19:47:   OS Version: 6.2
15:19:47:  Has Battery: false
15:19:47:   On Battery: false
15:19:47:   UTC Offset: -6
15:19:47:          PID: 6756
15:19:47:          CWD: C:/Users/Daniel/AppData/Roaming/FAHClient
15:19:47:           OS: Windows 10 Home
15:19:47:      OS Arch: AMD64
15:19:47:         GPUs: 1
15:19:47:        GPU 0: ATI:5 Hawaii [Radeon R9 200/300 Series]
15:19:47:         CUDA: Not detected
15:19:47:Win32 Service: false
15:19:47:***********************************************************************
15:19:47:<config>
15:19:47:  <!-- Network -->
15:19:47:  <proxy v=':8080'/>
15:19:47:
15:19:47:  <!-- Slot Control -->
15:19:47:  <power v='full'/>
15:19:47:
15:19:47:  <!-- User Information -->
15:19:47:  <passkey v='********************************'/>
15:19:47:  <team v='225605'/>
15:19:47:  <user v='thebeerjoo'/>
15:19:47:
15:19:47:  <!-- Folding Slots -->
15:19:47:  <slot id='0' type='CPU'/>
15:19:47:  <slot id='1' type='GPU'/>
15:19:47:</config>
15:19:47:Trying to access database...
15:19:47:Successfully acquired database lock
15:19:47:Enabled folding slot 00: READY cpu:7
15:19:47:Enabled folding slot 01: READY gpu:0:Hawaii [Radeon R9 200/300 Series]
15:19:47:WU01:FS01:Starting
15:19:47:WU01:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:/Users/Daniel/AppData/Roaming/FAHClient/cores/web.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_21.fah/FahCore_21.exe -dir 01 -suffix 01 -version 704 -lifeline 6756 -checkpoint 15 -gpu 0 -gpu-vendor ati
15:19:48:WU01:FS01:Started FahCore on PID 6652
15:19:48:WU01:FS01:Core PID:5276
15:19:48:WU01:FS01:FahCore 0x21 started
15:19:49:WU00:FS00:Starting
15:19:49:WU00:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:/Users/Daniel/AppData/Roaming/FAHClient/cores/web.stanford.edu/~pande/Win32/AMD64/Core_a4.fah/FahCore_a4.exe -dir 00 -suffix 01 -version 704 -lifeline 6756 -checkpoint 15 -np 7
15:19:49:WU00:FS00:Started FahCore on PID 4272
15:19:50:WU00:FS00:Core PID:5988
15:19:50:WU00:FS00:FahCore 0xa4 started
15:19:50:WU01:FS01:0x21:*********************** Log Started 2016-01-23T15:19:50Z ***********************
15:19:50:WU01:FS01:0x21:Project: 11406 (Run 4, Clone 10, Gen 13)
15:19:50:WU01:FS01:0x21:Unit: 0x0000000e8ca304f25686b1d0586cc627
15:19:50:WU01:FS01:0x21:CPU: 0x00000000000000000000000000000000
15:19:50:WU01:FS01:0x21:Machine: 1
15:19:50:WU01:FS01:0x21:Digital signatures verified
15:19:50:WU01:FS01:0x21:Folding@home GPU Core21 Folding@home Core
15:19:50:WU01:FS01:0x21:Version 0.0.17
15:19:50:WU01:FS01:0x21:  Found a checkpoint file
15:19:50:WU00:FS00:0xa4:
15:19:50:WU00:FS00:0xa4:*------------------------------*
15:19:50:WU00:FS00:0xa4:Folding@Home Gromacs GB Core
15:19:50:WU00:FS00:0xa4:Version 2.27 (Dec. 15, 2010)
15:19:50:WU00:FS00:0xa4:
15:19:50:WU00:FS00:0xa4:Preparing to commence simulation
15:19:50:WU00:FS00:0xa4:- Ensuring status. Please wait.
15:19:51:12:127.0.0.1:New Web connection
15:20:00:WU00:FS00:0xa4:- Looking at optimizations...
15:20:00:WU00:FS00:0xa4:- Working with standard loops on this execution.
15:20:00:WU00:FS00:0xa4:- Previous termination of core was improper.
15:20:00:WU00:FS00:0xa4:- Going to use standard loops.
15:20:00:WU00:FS00:0xa4:- Files status OK
15:20:00:WU00:FS00:0xa4:- Expanded 825733 -> 1401112 (decompressed 169.6 percent)
15:20:00:WU00:FS00:0xa4:Called DecompressByteArray: compressed_data_size=825733 data_size=1401112, decompressed_data_size=1401112 diff=0
15:20:00:WU00:FS00:0xa4:- Digital signature verified
15:20:00:WU00:FS00:0xa4:
15:20:00:WU00:FS00:0xa4:Project: 9034 (Run 6, Clone 3, Gen 2)
15:20:00:WU00:FS00:0xa4:
15:20:00:WU00:FS00:0xa4:Entering M.D.
15:20:06:WU00:FS00:0xa4:Mapping NT from 7 to 7 
15:20:07:WU00:FS00:0xa4:Completed 0 out of 250000 steps  (0%)
15:20:09:WU01:FS01:0x21:Completed 125000 out of 5000000 steps (2%)
15:20:09:WU01:FS01:0x21:Temperature control disabled. Requirements: single Nvidia GPU, tmax must be < 110 and twait >= 900
15:20:13:WARNING:WU00:FS00:FahCore returned an unknown error code which probably indicates that it crashed
15:20:13:WARNING:WU00:FS00:FahCore returned: UNKNOWN_ENUM (-1073741783 = 0xc0000029)
15:20:13:WU00:FS00:Starting
15:20:13:WU00:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:/Users/Daniel/AppData/Roaming/FAHClient/cores/web.stanford.edu/~pande/Win32/AMD64/Core_a4.fah/FahCore_a4.exe -dir 00 -suffix 01 -version 704 -lifeline 6756 -checkpoint 15 -np 7
15:20:13:WU00:FS00:Started FahCore on PID 5300
15:20:13:WU00:FS00:Core PID:4988
15:20:13:WU00:FS00:FahCore 0xa4 started
15:20:14:WU00:FS00:0xa4:
15:20:14:WU00:FS00:0xa4:*------------------------------*
15:20:14:WU00:FS00:0xa4:Folding@Home Gromacs GB Core
15:20:14:WU00:FS00:0xa4:Version 2.27 (Dec. 15, 2010)
15:20:14:WU00:FS00:0xa4:
15:20:14:WU00:FS00:0xa4:Preparing to commence simulation
15:20:14:WU00:FS00:0xa4:- Ensuring status. Please wait.
15:20:23:WU00:FS00:0xa4:- Looking at optimizations...
15:20:23:WU00:FS00:0xa4:- Working with standard loops on this execution.
15:20:23:WU00:FS00:0xa4:- Previous termination of core was improper.
15:20:23:WU00:FS00:0xa4:- Going to use standard loops.
15:20:23:WU00:FS00:0xa4:- Files status OK
15:20:23:WU00:FS00:0xa4:- Expanded 825733 -> 1401112 (decompressed 169.6 percent)
15:20:23:WU00:FS00:0xa4:Called DecompressByteArray: compressed_data_size=825733 data_size=1401112, decompressed_data_size=1401112 diff=0
15:20:23:WU00:FS00:0xa4:- Digital signature verified
15:20:23:WU00:FS00:0xa4:
15:20:23:WU00:FS00:0xa4:Project: 9034 (Run 6, Clone 3, Gen 2)
15:20:23:WU00:FS00:0xa4:
15:20:23:WU00:FS00:0xa4:Entering M.D.
15:20:29:WU00:FS00:0xa4:Mapping NT from 7 to 7 
15:20:29:WU00:FS00:0xa4:Completed 0 out of 250000 steps  (0%)
15:20:35:WARNING:WU00:FS00:FahCore returned an unknown error code which probably indicates that it crashed
15:20:35:WARNING:WU00:FS00:FahCore returned: UNKNOWN_ENUM (-1073741783 = 0xc0000029)
15:20:35:WARNING:WU00:FS00:Too many errors, failing
15:20:35:WU00:FS00:Sending unit results: id:00 state:SEND error:FAILED project:9034 run:6 clone:3 gen:2 core:0xa4 unit:0x00000002ab436c9e5698309b7d6ad4cc
15:20:35:WU00:FS00:Connecting to 171.67.108.158:8080
15:20:35:WU02:FS00:Connecting to 171.67.108.45:8080
15:20:35:WU00:FS00:Server responded WORK_ACK (400)
15:20:35:WU00:FS00:Cleaning up
15:20:36:WU02:FS00:Assigned to work server 171.67.108.158
15:20:36:WU02:FS00:Requesting new work unit for slot 00: READY cpu:7 from 171.67.108.158
15:20:36:WU02:FS00:Connecting to 171.67.108.158:8080
15:20:37:WU02:FS00:Downloading 806.66KiB
15:20:37:WU02:FS00:Download complete
15:20:37:WU02:FS00:Received Unit: id:02 state:DOWNLOAD error:NO_ERROR project:9033 run:695 clone:2 gen:10 core:0xa4 unit:0x0000000aab436c9e569831026f6adcb4
15:20:37:WU02:FS00:Starting
15:20:37:WU02:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:/Users/Daniel/AppData/Roaming/FAHClient/cores/web.stanford.edu/~pande/Win32/AMD64/Core_a4.fah/FahCore_a4.exe -dir 02 -suffix 01 -version 704 -lifeline 6756 -checkpoint 15 -np 7
15:20:37:WU02:FS00:Started FahCore on PID 4652
15:20:37:WU02:FS00:Core PID:3312
15:20:37:WU02:FS00:FahCore 0xa4 started
15:20:38:WU02:FS00:0xa4:
15:20:38:WU02:FS00:0xa4:*------------------------------*
15:20:38:WU02:FS00:0xa4:Folding@Home Gromacs GB Core
15:20:38:WU02:FS00:0xa4:Version 2.27 (Dec. 15, 2010)
15:20:38:WU02:FS00:0xa4:
15:20:38:WU02:FS00:0xa4:Preparing to commence simulation
15:20:38:WU02:FS00:0xa4:- Looking at optimizations...
15:20:38:WU02:FS00:0xa4:- Created dyn
15:20:38:WU02:FS00:0xa4:- Files status OK
15:20:38:WU02:FS00:0xa4:- Expanded 825504 -> 1401332 (decompressed 169.7 percent)
15:20:38:WU02:FS00:0xa4:Called DecompressByteArray: compressed_data_size=825504 data_size=1401332, decompressed_data_size=1401332 diff=0
15:20:38:WU02:FS00:0xa4:- Digital signature verified
15:20:38:WU02:FS00:0xa4:
15:20:38:WU02:FS00:0xa4:Project: 9033 (Run 695, Clone 2, Gen 10)
15:20:38:WU02:FS00:0xa4:
15:20:38:WU02:FS00:0xa4:Assembly optimizations on if available.
15:20:38:WU02:FS00:0xa4:Entering M.D.
15:20:43:WU02:FS00:0xa4:Mapping NT from 7 to 7 
15:20:44:WU02:FS00:0xa4:Completed 0 out of 250000 steps  (0%)
15:22:36:WU01:FS01:0x21:Completed 150000 out of 5000000 steps (3%)
15:22:37:WU02:FS00:0xa4:Completed 2500 out of 250000 steps  (1%)
15:22:40:WARNING:WU02:FS00:FahCore returned an unknown error code which probably indicates that it crashed
15:22:40:WARNING:WU02:FS00:FahCore returned: UNKNOWN_ENUM (-1073741783 = 0xc0000029)
15:22:41:WU02:FS00:Starting
15:22:41:WU02:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:/Users/Daniel/AppData/Roaming/FAHClient/cores/web.stanford.edu/~pande/Win32/AMD64/Core_a4.fah/FahCore_a4.exe -dir 02 -suffix 01 -version 704 -lifeline 6756 -checkpoint 15 -np 7
15:22:41:WU02:FS00:Started FahCore on PID 2144
15:22:41:WU02:FS00:Core PID:4404
15:22:41:WU02:FS00:FahCore 0xa4 started
15:22:41:WU02:FS00:0xa4:
15:22:41:WU02:FS00:0xa4:*------------------------------*
15:22:41:WU02:FS00:0xa4:Folding@Home Gromacs GB Core
15:22:41:WU02:FS00:0xa4:Version 2.27 (Dec. 15, 2010)
15:22:41:WU02:FS00:0xa4:
15:22:41:WU02:FS00:0xa4:Preparing to commence simulation
15:22:41:WU02:FS00:0xa4:- Ensuring status. Please wait.
15:22:50:WU02:FS00:0xa4:- Looking at optimizations...
15:22:50:WU02:FS00:0xa4:- Working with standard loops on this execution.
15:22:50:WU02:FS00:0xa4:- Previous termination of core was improper.
15:22:50:WU02:FS00:0xa4:- Files status OK
15:22:50:WU02:FS00:0xa4:- Expanded 825504 -> 1401332 (decompressed 169.7 percent)
15:22:50:WU02:FS00:0xa4:Called DecompressByteArray: compressed_data_size=825504 data_size=1401332, decompressed_data_size=1401332 diff=0
15:22:50:WU02:FS00:0xa4:- Digital signature verified
15:22:50:WU02:FS00:0xa4:
15:22:50:WU02:FS00:0xa4:Project: 9033 (Run 695, Clone 2, Gen 10)
15:22:50:WU02:FS00:0xa4:
15:22:50:WU02:FS00:0xa4:Entering M.D.
15:22:56:WU02:FS00:0xa4:Mapping NT from 7 to 7 
15:22:57:WU02:FS00:0xa4:Completed 0 out of 250000 steps  (0%)
15:24:47:WU02:FS00:0xa4:Completed 2500 out of 250000 steps  (1%)

Thanks for changing that to 'code' tags. Didn't know that was what they were.

[toTOW]

In your log, I see that you run two slots (CPU and GPU) simultaneously. I also that that the CPU core is crashing a lot ...

Can you try to run only one slot at once (pausing the other slot from FAHControl) ?

[Joe_H]

The other suggestion I have is to try using a CPU setting of 6 (or Medium) and see if the CPU folding stops crashing. It is possible some projects you are getting should be restricted from running on setting of 7, and that was missed during beta testing.

[toTOW]

p90xx are fine with odd numbers of cores ... and if it was the issue, the whole machine would not hang ...

[silverpulser]

As soon as an article says to download it's repair tool that is when I back out and look elsewhere. Usually it is a scam to grab your wallet somewhere along the line and still leave you with the original problem.

[TheBeerJoo]

The other suggestion I have is to try using a CPU setting of 6 (or Medium) and see if the CPU folding stops crashing. It is possible some projects you are getting should be restricted from running on setting of 7, and that was missed during beta testing.

I had limited the cpu to 6, 5, 4, and finally 3 threads and it would still hang, though it would take longer. I guess I could just cut the CPU from folding altogether and be fine.

[toTOW]

Did you run some stability tests (StressCPU v2 for the CPU, Memtest86 for the RAM, ...) ?

[TheBeerJoo]

Haven't run a stability test on the CPU yet actually. Meant to but never did after I bought it a few weeks ago. I'll run those and see where it gets me.

[TheBeerJoo]

Ran stability tests overnight. Nothing odd came of it. Ran memtest on the RAM and it all checked out.

Cut the CPU slot out and it's folding on the GPU alone now and doing just fine.

[toTOW]

What did you use to test your CPU stability ? I still suspect that something is wrong with it ... try StressCPU v2 from here : https://folding.stanford.edu/home/download-utilities/

[TheBeerJoo]

I did initially run StressCPU v2, but I read through the readme and he doesn't have a version the supports x64 without compiling. Ran Prime95, and still running it again, and it caused a failure in cores 7 and 8. Poked around, and figured it was a BIOS issue on the MB as I've never updated it (if it's not broke don't fix it). Reflashed the BIOS to the newest version and running Prime95 on all cores without a failure for about 2 hours now.

Thanks.

[foldy]

I can recomment IntelBurnTest which hits the CPU harder than Prime95 and so fails faster. But 2 hours Prime95 looks good also.