No FAH Core Update

Head_Geezer · Post by **Head_Geezer** » Tue Dec 18, 2012 7:55 pm

One of my computers has been unable to get a core update after multiple tries over two days. Another computer on the same WiFi network can't seem to download a WP. Any suggestions?

mmonnin · Post by **mmonnin** » Tue Dec 18, 2012 8:05 pm

Welcome to the folding forum, Head_Geezer!

First thing to do is to post the log here including the system config.

Second, 2 weekends ago there was a problem with the servers causing similar errors to what you describe. If its the same issue, it can be determined by posting the log file as mentioned, and a proper solution can be given to you.

art_l_j_PlanetAMD64 · Post by **art_l_j_PlanetAMD64** » Tue Dec 18, 2012 8:08 pm

Head_Geezer wrote:One of my computers has been unable to get a core update after multiple tries over two days. Another computer on the same WiFi network can't seem to download a WP. Any suggestions?

Could you please post the contents of your log files of each computer, as described here?

That will provide some information about what is happening in your computers. Thanks!

Head_Geezer · Post by **Head_Geezer** » Wed Dec 19, 2012 1:01 am

The entire log file was over 100K characters. Here are the warnings only if that helps:

*********************** Log Started 2012-12-16T01:57:39Z ***********************
01:57:40:ERROR:WU01:FS00:Exception: Failed to access core package.
01:58:39:ERROR:WU01:FS00:Exception: Failed to access core package.
02:00:16:ERROR:WU01:FS00:Exception: Failed to access core package.
02:02:54:ERROR:WU01:FS00:Exception: Failed to access core package.
02:07:08:ERROR:WU01:FS00:Exception: Failed to access core package.
02:13:59:ERROR:WU01:FS00:Exception: Failed to access core package.
02:25:05:ERROR:WU01:FS00:Exception: Failed to access core package.
02:43:02:ERROR:WU01:FS00:Exception: Failed to access core package.
03:12:04:ERROR:WU01:FS00:Exception: Failed to access core package.
03:59:03:ERROR:WU01:FS00:Exception: Failed to access core package.
05:15:03:ERROR:WU01:FS00:Exception: Failed to access core package.
07:18:03:ERROR:WU01:FS00:Exception: Failed to access core package.
******************************** Date: 16/12/12 ********************************
10:37:04:ERROR:WU01:FS00:Exception: Failed to access core package.
******************************** Date: 16/12/12 ********************************
15:59:03:ERROR:WU01:FS00:Exception: Failed to access core package.
******************************** Date: 16/12/12 ********************************
21:59:04:ERROR:WU01:FS00:Exception: Failed to access core package.
******************************** Date: 17/12/12 ********************************
03:59:04:ERROR:WU01:FS00:Exception: Failed to access core package.
******************************** Date: 17/12/12 ********************************
09:59:04:ERROR:WU01:FS00:Exception: Failed to access core package.
******************************** Date: 17/12/12 ********************************
15:59:04:ERROR:WU01:FS00:Exception: Failed to access core package.
******************************** Date: 17/12/12 ********************************
21:59:04:ERROR:WU01:FS00:Exception: Failed to access core package.
******************************** Date: 18/12/12 ********************************
03:59:05:ERROR:WU01:FS00:Exception: Failed to access core package.
******************************** Date: 18/12/12 ********************************
09:59:05:ERROR:WU01:FS00:Exception: Failed to access core package.
******************************** Date: 18/12/12 ********************************
15:59:05:ERROR:WU01:FS00:Exception: Failed to access core package.
******************************** Date: 18/12/12 ********************************
21:59:05:ERROR:WU01:FS00:Exception: Failed to access core package.

Post by **Joe_H** » Wed Dec 19, 2012 1:19 am

We don't need the entire log, please post the beginning that shows the system configuration and a section including the point where the errors are first reported. The context in which those failure messages occurred is important.

Head_Geezer · Post by **Head_Geezer** » Wed Dec 19, 2012 1:46 am

DOES THIS DO IT?

Code: Select all

*********************** Log Started 2012-12-16T01:57:39Z ***********************
01:57:39:************************* Folding@home Client *************************
01:57:39:      Website: http://folding.stanford.edu/
01:57:39:    Copyright: (c) 2009-2012 Stanford University
01:57:39:       Author: Joseph Coffland <joseph@cauldrondevelopment.com>
01:57:39:         Args: --lifeline 3300 --command-port=36330
01:57:39:       Config: C:/Users/Nick/AppData/Roaming/FAHClient/config.xml
01:57:39:******************************** Build ********************************
01:57:39:      Version: 7.1.52
01:57:39:         Date: Mar 20 2012
01:57:39:         Time: 19:37:42
01:57:39:      SVN Rev: 3515
01:57:39:       Branch: fah/trunk/client
01:57:39:     Compiler: Intel(R) C++ MSVC 1500 mode 1200
01:57:39:      Options: /TP /nologo /EHa /Qdiag-disable:4297,4103,1786,279 /Ox -arch:SSE
01:57:39:               /QaxSSE2,SSE3,SSSE3,SSE4.1,SSE4.2 /Qopenmp /Qrestrict /MT
01:57:39:     Platform: win32 XP
01:57:39:         Bits: 32
01:57:39:         Mode: Release
01:57:39:******************************* System ********************************
01:57:39:          CPU: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
01:57:39:       CPU ID: GenuineIntel Family 6 Model 42 Stepping 7
01:57:39:         CPUs: 8
01:57:39:       Memory: 7.95GiB
01:57:39:  Free Memory: 6.28GiB
01:57:39:      Threads: WINDOWS_THREADS
01:57:39:   On Battery: false
01:57:39:   UTC offset: -6
01:57:39:          PID: 5988
01:57:39:          CWD: C:/Users/Nick/AppData/Roaming/FAHClient
01:57:39:           OS: Windows 7 Home Premium
01:57:39:      OS Arch: AMD64
01:57:39:         GPUs: 1
01:57:39:        GPU 0: ATI:4 Whistler XT [AMD Radeon HD 6770M Series]
01:57:39:         CUDA: Not detected
01:57:39:Win32 Service: false
01:57:39:***********************************************************************
01:57:39:<config>
01:57:39:  <!-- Folding Slot Configuration -->
01:57:39:  <gpu v='true'/>
01:57:39:
01:57:39:  <!-- User Information -->
01:57:39:  <user v='Head_Geezer'/>
01:57:39:
01:57:39:  <!-- Folding Slots -->
01:57:39:</config>
01:57:39:Trying to access database...
01:57:39:Successfully acquired database lock
01:57:39:Enabled folding slot 00: READY gpu:0:"Whistler XT [AMD Radeon HD 6770M Series]"
01:57:39:Enabled folding slot 01: READY smp:8
01:57:39:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
01:57:39:WU01:FS00:Connecting to http://www.stanford.edu:80
01:57:39:WU02:FS01:Starting
01:57:39:WU02:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:/Users/Nick/AppData/Roaming/FAHClient/cores/www.stanford.edu/~pande/Win32/AMD64/Core_a4.fah/FahCore_a4.exe -dir 02 -suffix 01 -version 701 -lifeline 5988 -checkpoint 15 -np 8
01:57:39:WU02:FS01:Started FahCore on PID 6160
01:57:40:WU02:FS01:Core PID:6568
01:57:40:WU02:FS01:FahCore 0xa4 started
01:57:40:ERROR:WU01:FS00:Exception: Failed to access core package.
01:57:40:WU02:FS01:0xa4:
01:57:40:WU02:FS01:0xa4:*------------------------------*
01:57:40:WU02:FS01:0xa4:Folding@Home Gromacs GB Core
01:57:40:WU02:FS01:0xa4:Version 2.27 (Dec. 15, 2010)
01:57:40:WU02:FS01:0xa4:
01:57:40:WU02:FS01:0xa4:Preparing to commence simulation
01:57:40:WU02:FS01:0xa4:- Ensuring status. Please wait.
01:57:42:Server connection id=1 on 0.0.0.0:36330 from 127.0.0.1
01:57:49:WU02:FS01:0xa4:- Looking at optimizations...
01:57:49:WU02:FS01:0xa4:- Working with standard loops on this execution.
01:57:49:WU02:FS01:0xa4:- Previous termination of core was improper.
01:57:49:WU02:FS01:0xa4:- Files status OK
01:57:50:WU02:FS01:0xa4:- Expanded 2079386 -> 5386224 (decompressed 259.0 percent)
01:57:50:WU02:FS01:0xa4:Called DecompressByteArray: compressed_data_size=2079386 data_size=5386224, decompressed_data_size=5386224 diff=0
01:57:50:WU02:FS01:0xa4:- Digital signature verified
01:57:50:WU02:FS01:0xa4:
01:57:50:WU02:FS01:0xa4:Project: 7809 (Run 5, Clone 74, Gen 43)
01:57:50:WU02:FS01:0xa4:
01:57:50:WU02:FS01:0xa4:Entering M.D.
01:57:56:WU02:FS01:0xa4:Using Gromacs checkpoints
01:57:56:WU02:FS01:0xa4:Mapping NT from 8 to 8 
01:57:57:WU02:FS01:0xa4:Resuming from checkpoint
01:57:57:WU02:FS01:0xa4:Verified 02/wudata_01.log
01:57:57:WU02:FS01:0xa4:Verified 02/wudata_01.trr
01:57:57:WU02:FS01:0xa4:Verified 02/wudata_01.xtc
01:57:57:WU02:FS01:0xa4:Verified 02/wudata_01.edr
01:57:57:WU02:FS01:0xa4:Completed 278050 out of 1500000 steps  (18%)
01:58:39:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
01:58:39:WU01:FS00:Connecting to http://www.stanford.edu:80
01:58:39:ERROR:WU01:FS00:Exception: Failed to access core package.
02:00:16:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
02:00:16:WU01:FS00:Connecting to http://www.stanford.edu:80
02:00:16:ERROR:WU01:FS00:Exception: Failed to access core package.
02:02:53:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
02:02:53:WU01:FS00:Connecting to http://www.stanford.edu:80
02:02:54:ERROR:WU01:FS00:Exception: Failed to access core package.
02:05:23:WU02:FS01:0xa4:Completed 285000 out of 1500000 steps  (19%)
02:07:08:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
02:07:08:WU01:FS00:Connecting to http://www.stanford.edu:80
02:07:08:ERROR:WU01:FS00:Exception: Failed to access core package.
02:13:59:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
02:13:59:WU01:FS00:Connecting to http://www.stanford.edu:80
02:13:59:ERROR:WU01:FS00:Exception: Failed to access core package.
02:25:04:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
02:25:04:WU01:FS00:Connecting to http://www.stanford.edu:80
02:25:05:ERROR:WU01:FS00:Exception: Failed to access core package.
02:31:14:

Mod edit: Added Code tags to log

Post by **Joe_H** » Wed Dec 19, 2012 2:00 am

Yes, that provides the needed information. Two weekends ago there was an error in the Assignment Server code that assigned the wrong type of work to ATI folders, see this topic. Directions for getting rid of the wrong WU are in this post. The AS problem has been cleared up, so once you get the wrong type WU cleared out you should be able to download one that will process on your Radeon GPU.

Head_Geezer · Post by **Head_Geezer** » Wed Dec 19, 2012 4:29 am

Deleting that file worked! Thanks much. BTW, the other computer, which is almost dedicated to FAH(!), was having a problem due to no Internet connection. I only use the computer for other purposes every now and then and hadn't noticed. Good to go!

Post by **Jesse_V** » Wed Dec 19, 2012 4:38 am

Head_Geezer wrote:Deleting that file worked! Thanks much. BTW, the other computer, which is almost dedicated to FAH(!), was having a problem due to no Internet connection. I only use the computer for other purposes every now and then and hadn't noticed. Good to go!

You can set up a remote connection and use V7 to monitor/control F@h on the other machine.

Head_Geezer · Post by **Head_Geezer** » Wed Dec 19, 2012 5:25 pm

Now the problem seems to be back?!

Code: Select all

*********************** Log Started 2012-12-19T15:50:59Z ***********************
15:50:59:************************* Folding@home Client *************************
15:50:59:      Website: http://folding.stanford.edu/
15:50:59:    Copyright: (c) 2009-2012 Stanford University
15:50:59:       Author: Joseph Coffland <joseph@cauldrondevelopment.com>
15:50:59:         Args: --lifeline 3360 --command-port=36330
15:50:59:       Config: C:/Users/Nick/AppData/Roaming/FAHClient/config.xml
15:50:59:******************************** Build ********************************
15:50:59:      Version: 7.1.52
15:50:59:         Date: Mar 20 2012
15:50:59:         Time: 19:37:42
15:50:59:      SVN Rev: 3515
15:50:59:       Branch: fah/trunk/client
15:50:59:     Compiler: Intel(R) C++ MSVC 1500 mode 1200
15:50:59:      Options: /TP /nologo /EHa /Qdiag-disable:4297,4103,1786,279 /Ox -arch:SSE
15:50:59:               /QaxSSE2,SSE3,SSSE3,SSE4.1,SSE4.2 /Qopenmp /Qrestrict /MT
15:50:59:     Platform: win32 XP
15:50:59:         Bits: 32
15:50:59:         Mode: Release
15:50:59:******************************* System ********************************
15:50:59:          CPU: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
15:50:59:       CPU ID: GenuineIntel Family 6 Model 42 Stepping 7
15:50:59:         CPUs: 8
15:50:59:       Memory: 7.95GiB
15:50:59:  Free Memory: 6.29GiB
15:50:59:      Threads: WINDOWS_THREADS
15:50:59:   On Battery: false
15:50:59:   UTC offset: -6
15:50:59:          PID: 3524
15:50:59:          CWD: C:/Users/Nick/AppData/Roaming/FAHClient
15:50:59:           OS: Windows 7 Home Premium
15:50:59:      OS Arch: AMD64
15:50:59:         GPUs: 1
15:50:59:        GPU 0: ATI:4 Whistler XT [AMD Radeon HD 6770M Series]
15:50:59:         CUDA: Not detected
15:50:59:Win32 Service: false
15:50:59:***********************************************************************
15:50:59:<config>
15:50:59:  <!-- Folding Slot Configuration -->
15:50:59:  <gpu v='true'/>
15:50:59:
15:50:59:  <!-- User Information -->
15:50:59:  <user v='Head_Geezer'/>
15:50:59:
15:50:59:  <!-- Folding Slots -->
15:50:59:</config>
15:50:59:Trying to access database...
15:50:59:Successfully acquired database lock
15:50:59:Enabled folding slot 00: READY gpu:0:"Whistler XT [AMD Radeon HD 6770M Series]"
15:50:59:Enabled folding slot 01: READY smp:8
15:50:59:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
15:50:59:WU01:FS00:Connecting to http://www.stanford.edu:80
15:50:59:WU02:FS01:Starting
15:50:59:WU02:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:/Users/Nick/AppData/Roaming/FAHClient/cores/www.stanford.edu/~pande/Win32/AMD64/Core_a4.fah/FahCore_a4.exe -dir 02 -suffix 01 -version 701 -lifeline 3524 -checkpoint 15 -np 8
15:50:59:WU02:FS01:Started FahCore on PID 6816
15:50:59:WU02:FS01:Core PID:6868
15:50:59:WU02:FS01:FahCore 0xa4 started
15:50:59:ERROR:WU01:FS00:Exception: Failed to access core package.
15:51:00:WU02:FS01:0xa4:
15:51:00:WU02:FS01:0xa4:*------------------------------*
15:51:00:WU02:FS01:0xa4:Folding@Home Gromacs GB Core
15:51:00:WU02:FS01:0xa4:Version 2.27 (Dec. 15, 2010)
15:51:00:WU02:FS01:0xa4:
15:51:00:WU02:FS01:0xa4:Preparing to commence simulation
15:51:00:WU02:FS01:0xa4:- Ensuring status. Please wait.
15:51:01:Server connection id=1 on 0.0.0.0:36330 from 127.0.0.1
15:51:09:WU02:FS01:0xa4:- Looking at optimizations...
15:51:09:WU02:FS01:0xa4:- Working with standard loops on this execution.
15:51:09:WU02:FS01:0xa4:- Previous termination of core was improper.
15:51:09:WU02:FS01:0xa4:- Files status OK
15:51:09:WU02:FS01:0xa4:- Expanded 338055 -> 644556 (decompressed 190.6 percent)
15:51:09:WU02:FS01:0xa4:Called DecompressByteArray: compressed_data_size=338055 data_size=644556, decompressed_data_size=644556 diff=0
15:51:09:WU02:FS01:0xa4:- Digital signature verified
15:51:09:WU02:FS01:0xa4:
15:51:09:WU02:FS01:0xa4:Project: 7610 (Run 621, Clone 2, Gen 16)
15:51:09:WU02:FS01:0xa4:
15:51:09:WU02:FS01:0xa4:Entering M.D.
15:51:15:WU02:FS01:0xa4:Using Gromacs checkpoints
15:51:15:WU02:FS01:0xa4:Mapping NT from 8 to 8 
15:51:15:WU02:FS01:0xa4:Resuming from checkpoint
15:51:15:WU02:FS01:0xa4:Verified 02/wudata_01.log
15:51:15:WU02:FS01:0xa4:Verified 02/wudata_01.trr
15:51:15:WU02:FS01:0xa4:Verified 02/wudata_01.xtc
15:51:15:WU02:FS01:0xa4:Verified 02/wudata_01.edr
15:51:15:WU02:FS01:0xa4:Completed 1493020 out of 2000000 steps  (74%)
15:51:59:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
15:51:59:WU01:FS00:Connecting to http://www.stanford.edu:80
15:51:59:ERROR:WU01:FS00:Exception: Failed to access core package.
15:53:36:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
15:53:36:WU01:FS00:Connecting to http://www.stanford.edu:80
15:53:37:ERROR:WU01:FS00:Exception: Failed to access core package.
15:55:05:WU02:FS01:0xa4:Completed 1500000 out of 2000000 steps  (75%)
15:56:13:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
15:56:13:WU01:FS00:Connecting to http://www.stanford.edu:80
15:56:13:ERROR:WU01:FS00:Exception: Failed to access core package.
16:00:27:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
16:00:27:WU01:FS00:Connecting to http://www.stanford.edu:80
16:00:28:ERROR:WU01:FS00:Exception: Failed to access core package.
16:02:46:WU02:FS01:0xa4:Completed 1520000 out of 2000000 steps  (76%)
16:07:19:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
16:07:19:WU01:FS00:Connecting to http://www.stanford.edu:80
16:07:19:ERROR:WU01:FS00:Exception: Failed to access core package.
16:10:40:WU02:FS01:0xa4:Completed 1540000 out of 2000000 steps  (77%)
16:18:24:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
16:18:24:WU01:FS00:Connecting to http://www.stanford.edu:80
16:18:25:ERROR:WU01:FS00:Exception: Failed to access core package.
16:21:22:WU02:FS01:0xa4:Completed 1560000 out of 2000000 steps  (78%)
16:28:29:WU02:FS01:0xa4:Completed 1580000 out of 2000000 steps  (79%)
16:35:51:WU02:FS01:0xa4:Completed 1600000 out of 2000000 steps  (80%)
16:36:21:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
16:36:21:WU01:FS00:Connecting to http://www.stanford.edu:80
16:36:22:ERROR:WU01:FS00:Exception: Failed to access core package.
16:43:03:WU02:FS01:0xa4:Completed 1620000 out of 2000000 steps  (81%)
16:51:25:WU02:FS01:0xa4:Completed 1640000 out of 2000000 steps  (82%)
16:59:25:WU02:FS01:0xa4:Completed 1660000 out of 2000000 steps  (83%)
17:05:23:WU01:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/ATI/R600/Core_15.fah
17:05:24:WU01:FS00:Connecting to http://www.stanford.edu:80
17:05:24:ERROR:WU01:FS00:Exception: Failed to access core package.
17:07:35:WU02:FS01:0xa4:Completed 1680000 out of 2000000 steps  (84%)
17:15:46:WU02:FS01:0xa4:Completed 1700000 out of 2000000 steps  (85%)
17:23:15:WU02:FS01:0xa4:Completed 1720000 out of 2000000 steps  (86%)

Post by **Joe_H** » Wed Dec 19, 2012 5:41 pm

You probably need to delete the GPU folding slot and recreate it to get the client to stop trying to download the wrong core. Pause folding first, remove the GPU folding slot and that will also delete any WU for that slot when you restart. Then add a GPU slot.

Head_Geezer · Post by **Head_Geezer** » Wed Dec 19, 2012 5:53 pm

I deleted the GPU slot, but in trying to add one back in it wants name and option, something I don't know. Here's what the log looks like:

17:50:50:WARNING:WU01:Slot ID 0 no longer exists and there are no other matching slots, dumping
17:50:50:WU01:Sending unit results: id:01 state:SEND error:DUMPED project:7625 run:193 clone:2 gen:0 core:0x15 unit:0x00000000664f2dd14fe6163dbd201dfd
17:50:50:WU01:Connecting to 171.64.65.105:8080
17:50:50:Saving configuration to config.xml
17:50:50:<config>
17:50:50: 
17:50:50: <gpu v='true'/>
17:50:50:
17:50:50: 
17:50:50: <proxy v=':8080'/>
17:50:50:
17:50:50: 
17:50:50: <user v='Head_Geezer'/>
17:50:50:
17:50:50: 
17:50:50: <slot id='1' type='SMP'/>
17:50:50:</config>
17:50:51:WU01:Server responded WORK_ACK (400)
17:50:51:WU01:Cleaning up

Post by **Joe_H** » Wed Dec 19, 2012 6:24 pm

Did you click on the OK or the Add button below the window to add a slot after selecting the GPU type? Clicking on the Add button brings up the name and option popup to add slot options such as client-type advanced. If you don't need to add any options, just click on OK and save the changes.

Head_Geezer · Post by **Head_Geezer** » Wed Dec 19, 2012 7:01 pm

That seemed to do it. BTW, I always have an indication that things are right with FAH as the fan will come on in my HP laptop indicating that the core i7 processor is absolutely SLAMMING gates open and shut!

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