Folding Forum

Hi all, Thanks for reporting this. I've taken a peek at the logs on the server side but unfortunately also don't see any information on the stuck WUs. I do see that each of you has returned other WUs from 18201 recently - if I may ask, were these completed on the same computers/internet connection/A...

Apologies about the lost WU. I will keep trying to track these issues- at the moment we're puzzled on our end. The last server/project updates were > 15 days ago giving me hope that this was a one-off glitch. Please let me know if you run into any other issues with these WUs and I'll raise them furt...

Hi smurfcorpse, Drat- the restart was my last trick on our end given the paucity of troubleshooting information in the log files. It seems like we have some weird interactions between Win7 and the highland servers when users are utilizing certain AV programs. However, I don't think this falls exactl...

Hi smurfcorpse, I took a peek through the logs on our collection and work servers- I see the work server assigning the WU to you, but none of the servers have recorded any return attempts. Both servers are currently recording other WUs being returned. I've issued a restart to both servers in the eve...

Hi all,

Around 5-7 hours ago, several of the FAH servers went offline. We are actively looking into this issue and hope to have these back online soon. In the meantime you may observe some difficulty acquiring new WUs or be routed through some of our backup servers to get/return WUs.

Thanks,

Hi josh_rodman- would you be willing to post which Project, run, clone, and gen(s) you're having issues with? Thanks!

Hi Monterone, Have these WUs been returned or are you seeing any different behavior on your end? I'm searching through the logs on our end and not finding any errors in reference to these WUs.Are these still only trying to upload to 128.252.203.1/10?

Hi gordonbb, I noticed that at least P18202:R4825:C4:G12 uploaded successfully over the past 12-16h- https://apps.foldingathome.org/wu#proje ... e=4&gen=12. Do you still have any WUs stuck?

Thanks

Thanks for the report. I've searched through the logs and am only seeing a record of assignment for these WUs, but no notes about failed upload attempts/refusals on our end. Neither 128.252.203.10 or 128.252.203.11 is under load that is significantly different than the past few days and as far as I'...

Hi wjha, I'd agree with fz4z that this seems like it may be an issue with Antivirus/firewall settings as discussed here: viewtopic.php?f=19&t=37214&hilit=delete. If you see that your WU has been returned by checking the specific PROJECT/RUN/GEN/CLONE here: https://apps.foldingathome.org/wu t...

Hi Kebast- Thanks for the report. Am I reading this log correctly that you have 7-10 faulty/bad WUs in a row? To me this would suggest that something with the reboot caused a FAH/system incompatibility. I'll ping the folks that are a bit more equipped to answer/speculate on this than I am, but in th...

Hi Juergen, Thanks for the report. We had a major version upgrade to almost every FAH server on Monday which resulted in some issues with WU return. We've been chasing down the last missing WUs and think we have them all sorted out now. Is your client still listing these WUs as not returned? WU stat...

Perfect! So long as the WU are going out we should be all good. I'm still recording assignments on our end so I'm hopeful that we are back to a stable state.

Excellent, we had a mass server update over the weekend which may have lead to this backup and also the lack of WUs. Are you able to secure work now?

Hi rok65612- thanks for the report and apologies for the delayed response. Have these WUs been uploaded now? If not, would you be willing to post the project/run/clone/gen information for the WUs that are causing trouble? With that information I'll chase down the error codes that the server may be t...